Frequently Asked Questions

We use various methods and channels. From initial phone contact to emailed surveys along with face to face contact, we work to get you optimum results. You define your criteria and we use a fitting channel to provide your customers with a simple, positive experience.  Our personal approach ensures a safe and caring opportunity for your customers to express their feedback.

This depends on the amount of customers and questions you need addressed. Basic plans consist of a set amount of questions or basic courtesy calls & customer updates. The fee is quoted up front. All plans are made individually to suit so costs will vary.